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How fb77one Handles Your Personal Data

Your account with fb77one involves real personal data — your mobile number, wallet details for bKash, Nagad or Rocket, and your session activity. This page sets out exactly what we collect, why we collect it, and what rights you hold over that data.

Data collected at account levelbKash, Nagad, Rocket payment data handled separatelyYour right to request, correct or remove dataCookies and session tracking disclosedContact path for privacy queries
fb77one How fb77one Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at fb77one is not a checkbox — it shapes how we build every account feature. Encryption, retention limits and clear deletion paths are part of how we operate, not afterthoughts. Here is what we apply across your account, your payment history and your session data.

Encrypted Payment Data

All bKash, Nagad and Rocket transaction records are encrypted in transit and at rest. We do not store full wallet credentials — only the references needed to verify your transaction history.

Cookie and Session Tracking

We use session cookies to keep you logged in across your phone and browser. Analytics cookies help us understand how the account flow works. You can manage cookie preferences from your browser settings at any time.

Data Retention Limits

We keep your account and transaction data only as long as required for service delivery and any reporting obligations in eligible regions. When retention is no longer needed, data is deleted or anonymised.

Your Correction and Deletion Rights

You can request to view, correct or delete the personal data we hold on your account. Contact our support team via live chat or email and we will process your request within the applicable legal timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data — what we hold, how it is used, or a request to have it changed or removed — our support team handles privacy queries directly. You can reach us through live chat on the platform, by email, or through the in-app help section on your phone. We aim to acknowledge your request promptly and act within the timeframe your local law requires.

Live Chat Start a privacy query from the chat icon in the app or browser. Describe your request clearly and our team will take it from there.
Email Support Send your data request or privacy concern to our support email address shown in the app footer. Include your registered mobile number for faster handling.
In-App Help Open the Help section in your fb77one account, select Privacy or Data Request, and submit your query directly from your phone without leaving the app.

Common Questions About Your Privacy on fb77one

These are the questions we hear most often about how your data is handled, what gets stored when you pay with bKash or Nagad, and what you can do if you want to change or remove your information.

We collect your name, mobile number, device details and the payment method you connect — bKash, Nagad or Rocket. Session and IP data are also logged automatically for account security.

We store only the transaction reference needed to verify your deposit or withdrawal. Full wallet credentials are never held on our servers. Data is encrypted and retained only as long as required.

Yes. Contact our support team via live chat or email with your registered mobile number. We will provide your data within the timeframe required by applicable law in your region.

Submit a deletion request through the in-app Help section or by emailing support. We will confirm receipt, verify your identity and process the request within the legally required period for eligible regions.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad or Rocket to complete your transactions, and with service providers bound by confidentiality obligations.

We use session cookies for login continuity across your phone and desktop, and analytics cookies to improve account flow. You can adjust or block cookies through your browser or device settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.