Reference

Terms That Govern Your fb77one Account

These terms set out the rules between you and fb77one when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of our platform.

Account EligibilitybKash, Nagad, Rocket TransactionsWallet & Withdrawal RulesAccount Suspension PolicyGoverning Jurisdiction
fb77one Terms That Govern Your fb77one Account
HOW WE HANDLE THIS

Account Security and Policy Practices

Our approach to these terms is practical: clear rules, consistent enforcement, and a support path when something is unclear. We verify account details at the withdrawal stage — not to slow you down, but to confirm the wallet receiving funds matches the one used to deposit. This applies whether you withdraw to bKash, Nagad or Rocket.

Wallet Verification

We match your withdrawal wallet — bKash, Nagad or Rocket — against the account details on file. This step protects your funds and keeps your account in good standing.

Account Security

Your account uses OTP-based login. If you share your credentials or allow access from an unrecognised device, we may flag the session and ask you to re-verify.

Data Retention

We hold your transaction and bet records for as long as your account is active and for a defined period after closure, in line with our internal data policy.

Requesting Changes

To update registered wallet details or correct account information, contact support via live chat or email. We do not accept self-edits to wallet numbers without verification.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms raises a question — about your account status, a blocked transaction, or an eligibility concern — our support team can walk you through it. Queries about bKash, Nagad or Rocket payment terms are handled the same way as general account queries, so you do not need a separate channel.

Live Chat Open the chat widget from any page in your account. Our team responds to terms-related questions including payment disputes and account standing.
Email Support Send a written query to our support address for formal terms clarifications. We keep a record of the exchange so you have a reference for your files.
Account Help Centre The Help Centre covers common terms questions — account suspension, wallet rules, eligible regions — with answers drawn directly from this policy document.

Common Questions About Our Terms

These are the questions we hear most often about how these terms apply to accounts in Bangladesh. If your question is not covered here, live chat is the fastest way to get a direct answer.

Yes. Every transaction on fb77one — including bKash, Nagad and Rocket deposits — falls under these terms. Payment method does not change your obligations or ours.

We post updates on this page and aim to notify active accounts where a material change occurs. Continuing to use your account after a change is posted counts as acceptance.

A suspended account cannot process new deposits or withdrawals. If a suspension is found to be an error, we restore access and your wallet balance remains intact pending review.

Eligibility depends on your local law and the regions fb77one currently supports. Check the supported regions list in your account settings or contact support to confirm your status.

Yes. Contact support via live chat or email with your transaction reference. We review disputes against the wallet records and these terms, and we respond with a written outcome.

These terms apply to every product on the platform — including sports markets, live casino tables and crash games. No section of the platform sits outside the scope of this agreement.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.